Home of Biomedical and Pharmaceutical products

Terms and conditions

as @ 22 Apr 2023
Introduction
  1. ABC Delivery Uganda is an e-commerce platform consisting of a website and mobile application, together with supporting logistics, for business to customer sale and purchase of general products in Uganda (“territory”).
  2. These general terms and conditions shall apply to buyers and sellers on our eshop and shall govern your use of the eshop and related services.
  3. By using our eshop, you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our eshop.
  4. If you use our eshop in the course of a business or other organizational project, then by so doing you:
    - confirm that you have obtained the necessary authority to agree to these general terms and conditions;
    - bind both yourself and the person, company or other legal entity that operates that business or organizational project, to these general terms and conditions; and
    - agree that "you" in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.
Registration and account
  1. By registering to use our eshop or agreeing to these general terms and conditions, you warrant and represent to us that you are at least 18 years of age.
  2. You may register for an account with our eshop by signup on our eshop.
  3. You represent and warrant that all information provided during signup is complete and accurate.
  4. If you register for an account with our eshop, you will be asked to provide your names, email, address, password and you agree to:
    - keep your credentials confidential;
    - notify us here immediately if you become aware of any disclosure of your credentials; and
    - be responsible for any activity on our eshop arising out of any failure to keep your credentials confidential, and that you may be held liable for any losses arising out of such a failure.
  5. Your account shall be used exclusively yours and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
  6. We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation. To cancel your account notify us here.
Terms and conditions of sale
  1. You acknowledge and agree that:
    - this eshop provides an online location for sellers to sell and buyers to purchase products;
    - we shall accept binding sales, on behalf of sellers, but we are not a party to the transaction between the seller and the buyer; and
    - a contract for the sale and purchase of a product or products will come into force between the buyer and seller, and accordingly you commit to buying or selling the relevant product or products, upon the buyer’s confirmation of purchase via the our eshop.
  2. Subject to these general terms and conditions, the seller’s terms of business shall govern the contract for sale and purchase between the buyer and the seller. Notwithstanding this, the following provisions will be incorporated into the contract of sale and purchase between the buyer and the seller:
    - the price for a product will be as stated in the relevant product listing;
    - the price for the product must include all taxes and comply with applicable laws in force from time to time;
    - delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, will only be payable by the buyer if this is expressly and clearly stated in the product listing;
    - products must be of satisfactory quality, fit and safe for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer; and
    - the seller warrants that the seller has good title to, and is the sole legal and beneficial owner of, the products, and that the products are not subject to any third party rights or restrictions including in respect of third party intellectual property rights and/or any criminal, insolvency or tax investigation or proceedings.
Return and Refund
  1. Return of products by buyers and acceptance of returned products by sellers shall be managed by us in accordance with our Return Policy clearly stated on our eshop, as may be amended from time to time.
  2. Our rules on refunds if considered shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, in our discretion:
    - in respect of the product price;
    - local and/or international shipping fees (as stated in Return Policy); and
    - by way of replacing products, mobile money transfer, bank transfers or such other method as we may determine from time to time.
Payments
  1. The buyer make payments under these general terms and conditions in accordance with the Payments options provided on the eshop.
Rules about your content
  1. In these general terms and conditions, "your content" means: all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us on our eshop for storage or publication, processing by, or onward transmission; and
    - all communications on the eshop, including product reviews, feedback and comments.
  2. Your content, and the use of your content by us in accordance with these general terms and conditions, must be accurate, complete and truthful.
  3. Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet, and must not be offensive, obscene, indecent, pornographic, lewd, suggestive or sexually explicit;
    - depict violence in an explicit, graphic or gratuitous manner; or be blasphemous, in breach of racial or religious hatred or discrimination legislation;
    - be deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory;
    - cause annoyance, inconvenience or needless anxiety to any person or constitute viruses.
  4. Your content must not be illegal or unlawful, infringe any person's legal rights, or be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law). Your content must not infringe or breach:
    - any copyright, moral right, database right, trademark right, design right, right in passing off or other intellectual property right;
    - any right of confidence, right of privacy or right under data protection legislation; 6.4.3 any contractual obligation owed to any person; or 6.4.4. any court order.
  5. You must not use our eshop to link to any website or web page consisting of or containing material that would breach the provisions of these general terms and conditions.
  6. You must not submit to our eshop any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
  7. You shall not use the review function or any other form of communication to provide inaccurate, inauthentic or fake reviews.
  8. You acknowledge that all users of the eshop are solely responsible for interactions with other users and you shall exercise caution and good judgment in your communication with users. You shall not send them personal information including your login credentials.
  9. We may periodically review your content and we reserve the right to remove any content in our discretion for any reason whatsoever.
  10. If you learn of any unlawful material or activity on our eshop, or any material or activity that breaches these general terms and conditions, you may inform us here.
Our rights to use your content
  1. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content across our marketing channels and any existing or future media.
  2. You grant to us the right to sub-license the rights licensed under clause above.
  3. You grant to us the right to bring an action for infringement of the rights licensed under clause above.
  4. You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
  5. Without prejudice to our other rights under these general terms and conditions, if you breach our rules on content in any way, or if we reasonably suspect that you have breached our rules on content, we may delete, unpublish or edit any or all of your content.
Use of our eshop
  1. In this section words “eshop” and "website” shall be used interchangeably to refer to our website and mobile applications.You may:
  2. View pages from our website in a web browser;
    - download pages from our website for caching in a web browser;
    - share any content with whom you want through emails and other social media paltforms provided.
    - print pages from our website for your own personal and non-commercial use
    - stream audio and video files from our website using the media player on our website.
    - use our eshop services by means of a web browser, subject to the other provisions of these general terms and conditions.
  3. You may only use our website for your own personal and business purposes in respect of selling or purchasing products on our eshop.
  4. You may forward links to products on our website and redistribute our newsletter and promotional materials in print and electronic form to any person.
  5. We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.
Copyright and trademarks
  1. Subject to the express provisions of these general terms and conditions:
    - we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; all the copyright and other intellectual property rights in our website and the material on our website are reserved.
  2. Our logos and our other registered and or unregistered trademarks are trademarks belonging to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
  3. The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.
Data privacy
  1. Buyers agree to processing of their personal data in accordance with our Privacy Policy.
  2. We shall process all personal data obtained through our eshop and any related services in accordance with the terms of our Privacy and Cookie Notice and Privacy Policy.
Due diligence and audit rights
  1. We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all users of our eshop.
  2. You agree to provide to us all such information, documentation and access to your business premises as we may require:
    - in order to verify your adherence to, and performance of, your obligations under this Agreement;
    - for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or
    - as otherwise required by law or applicable regulation.
Our role as an eshop
  1. You acknowledge that:
    - we do not confirm the identity of all eshop users, check their credit worthiness or bona fides, or otherwise vet them;
  2. We do not warrant or represent:
    - the completeness or accuracy of the information published on our eshop;
    - that the material on our eshop is up to date;
    - that our eshop will operate without fault; or
    - that our eshop or any service on our eshop will remain available.
  3. We reserve the right to discontinue or alter any or all of our eshop services, and to stop publishing our eshop, at any time in our sole discretion without notice or explanation; and you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any eshop services, or if we stop publishing our eshop.
  4. We do not guarantee any commercial results or benefit concerning the use of eshop.
  5. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these general terms and conditions, our eshop and the use of our eshop.
Variation
  1. We may revise these general terms and conditions, codes and policies from time to time.
  2. The revised general terms and conditions shall apply from the date of publication on our eshop.
Assignment
  1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these general terms and conditions.
  2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these general terms and conditions.
Law and jurisdiction
  1. These general terms and conditions shall be governed by and construed in accordance with the laws of the territory.
  2. Any disputes relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the courts of the territory.
Developer details
  1. Our shop is managed by Morisoft Inc. A registered software company in Uganda with head office is in Kampala, Uganda.
  2. Send an email to developer here.